Frequently Asked Questions
Are all parts 100% OEM certified?
Yes, we only offer 100% OEM-certified parts sourced from authorized factories or official suppliers.
How fast do you ship after receiving an order?
We ship all in-stock items within 24 hours. You’ll receive tracking info once the package leaves our warehouse.
Do you support international shipping?
Yes. We ship globally using reliable logistics partners like DHL, FedEx, and sea freight for large orders.
What is the minimum order quantity (MOQ)?
MOQ varies by product. Most parts start from 1 piece, but some categories require a minimum of 5–10 units.
Can I get a sample before placing a bulk order?
Yes, we support sample orders. Please contact our team for available items and shipping quotes.
What car brands do you specialize in?
We mainly supply genuine parts for Mercedes-Benz, BMW, Land Rover (including Jaguar), and Porsche models.
Can I track my order after shipment?
Absolutely. You’ll receive a tracking number via email or WhatsApp once your order is shipped.
Do you offer support for bulk wholesale or dealership cooperation?
Yes, we welcome partnerships with 4S stores, wholesalers, and international dealers. Contact us to discuss pricing and support.